What to do if silent generator set is damaged during shipping?

If the silent generator set you have ordered is arrived damaged, please contact XINSHENGAN Power Technology (Shandong) Co., Ltd. Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

Since establishment, Xinshengan Generator Sets has been committed to manufacturing gas generator set. diesel generator set is the main product of . It is diverse in variety. Xinshengan gas generator set is scrutinized by the QC team after completed. The appearance inspection, including stains, cracks, deformation, electrolyte leakage, or any other flaws that may affect the battery performance will be taken into inspection. Adopting an advanced Hall ignition sensor, it has a reliable ignition system. gas generator price is manufactured based on advanced technology. Besides, it is charged three times and discharged twice to activate the battery before being shipped out of the factory. The balance, consistency and stability of the battery can be ensured.

We prioritize customers as our major concern. We will deeply understand our target audience and analyze customer and sales metrics, so as to discover ways to create better products or marketing approaches.