What to do if tv led backlight is damaged during shipping?

Shenzhen JOYUS Optoelectronics Co., Ltd. has purchased insurance for tv led backlight during the shipment. Once customers find the product is damaged, please contact us and we will arrange a refund or return for you. Before the product is shipped out, we ensure complete and full packagings of the product by using protective materials like bubble papers and wooden boxes. They prove to be functional to prevent the product from moisture, scratches, and damages. But once there are accidents during the shipment, we ensure customers' interests by seeking compensation from freight suppliers.

Based in China, JOYUS Optoelectronics is a trusted enterprise in the aluminum profile led strip manufacturing industry in today's fierce market competition. JOYUS Optoelectronics's led pcb series include multiple types. The production process and the control of quality are constantly improved. It can be mounted on curved and uneven surfaces. JOYUS Optoelectronics has successfully formed a market image of excellence in led grow strip light field. This product has been widely used as a decoration piece to create accent light.

We have established a culture that each of our colleague takes personal responsibility for their careers and be accountable for their work, making a positive impact on our business.