Once customers encounter some problems with the magnet operations, installation, and other issues, they can directly come to our after-sales service members. They are warm-hearted and dedicated to helping deal with the problems by resorting to the mechanical engineers. The service members will write down the engineer advice and send them to customers through email. For urgent questions, our engineers will make a phone call to clear up the confusion. There is contact information for customers to reach, please access our website.
Recognized as one of the leaders in the supply of premium quality circle magnets, Hangzhou Spanner Science and Technology Co. Ltd. is trusted for the superior expertise and experience. Spanner Science and Technology produces a number of different product series, including strong magnets. Spanner neodym magnet has passed comprehensive furniture testing. It has been tested for safety, durability, and structural adequacy and ensured that whether it is safe to use and fits for purpose. It does not require a continuous supply of electrical energy to maintain its magnetic field. This product offers an endless number of opportunities and brands can hope to come up with very personalized pieces that directly communicate with individual customers. It boasts energy efficiency - no power supplies or cooling systems are required.
We think highly of customer satisatisfaction. We will obtain customer feedback through regularly surveying customers. We hope they can offer valuable insights and use the feedback to fuel our decisions for the next stages.
