1)  Are you a manufacturer or a trading company?

We are a manufacturer. 

2) Where is your factory located? How can I visit there?

We are located in shenzhen, Guangdong province, China. After you arrive to shenzhen. We can pick you up dictectly to our factory. 

3) Could I buy sample before place order?

Yes, you could, just feel free to contact us.

4) Do you have store product? Or how soon I can get product?

We do lighting project, we don’t have store product usually, all product you get is newly manufacturered after payment received.

5) How does your factory do regarding to quality control?

We have related record to monitor IQC and QC, all lights will have 24-72hrs aging test before  packing and delivery

6) Could you customized product for me?

 Yes, we could, please share us your detail requirement.

7) Why the product warranty is 3 years? I need to change the lamp after 3 years?

The industrial standard warranty is 3 years. And it doesn’t mean the light life span is 3 years, it mean we will provide related after sales service freely during this 3 years.The lights could still work well after 3 years normally.

8) Why some supplier provide same product with lower price?

As long as the company you contact is a manufacturer, good quality product should have same price level with us.

9) How long does the whole procedure being worked out?

After you place a order,the production handling time is about 20 days. 
We need 7 days to prepare all the stuff then13 days for manufacturing.

10) What about the transportation and delivery date?

Normally we use shipment to transport the goods.It is about 25-40 days.It also denpends on which coutry and port you are.It could be shorter if you need to send the goods like Asian.
If there are some emergencies we can send the goods via air express, as long as you afford the traffic expense.