Q1:Are you a manufacturer or trading company?
A:We are a professional supplier of lighting and home decoration that integrates development, design production, sales and after-sales service.Main products:Chandelier lightings, Crystal Lamp, Pendant Lamp, Wall Lamp and so on,all different kinds of style.
Q2:Can I get some samples ?
A:We are honored to offer you samples, but sample charge is required.
Q3:Do you accept OEM and ODM product?
A:We can offer OEM&ODM service like different plugs for countries or printing logo and new box to meet your special needs.You can provide the original item or detailed pictures to contact us for details.
Q4:Which certification do you have?
A:We have CE, CCC,ROSH,FCC and UL Certification according to different products.
Q5:What is the MOQ?
A:If you accept the original product, any quantity you can order. When you need OEM(print logo and new box),MOQ is 10-100 pcs.
Q6: May I get some discount?
A: Price bases on the quantity you order.Discount is available for large order quantity.
Q7:What is average lead time?
A:We offer a lot of RTS products, you can place orders directly.Customized products will take about15-30 days depending on product type and quantity.
Q8:How about your safety standard?
A:all lamps can be specified to meet necessary safety standards with different country's requirement for example CE(Europe) and SAA(Oceania).
Q9:How about your packing?
A:EPS mold foam,suitable for express delivery. Wooden crates with additional cost is workable.
Q10:How much will the shipping charges be?
A:It depends on the size of your shipment and the method of shipping. You can tell me your designated port or airport and shipping method.
Q11:What is your payment terms?
A:30% deposit, 70% balance pay before shipment.
Q12:What is your warranty terms?
A:2-3 year,0.3% components will be provided.
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