Payment and Delivery

1. Payment term: T/T 100% payment in advance, or for over 10,000USD, TT 30% deposit after order confirmed, the balance after goods ready before shipping . 

2.Delivery time : normally in 5-7 working days after deposit received .

3. Shipping port: Shenzhen , China 

4.Discounts are offered based on order quantities

5.Logo: According to your requirement

6.Packaging: 1pc /gift box/white mail order box.

7.Shipping: By Express (EMS, DHL, UPS, ARAMEX), By Air or By Sea. 

1. Your enquiry can be replied in 24 working hours;

2. Well-trained and experienced staffs to answer all your enquires in fluent English;

3. OEM&ODM, we can help you to design and put into product;

4. Protection of your sales area, ideas of design and all your private information.

Certificates

Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than 

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?

A: Firstly, let us know your requirements or application.
Secondly, we quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly, We arrange the production.

Q6. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 2-5 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less 
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For 
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.