All goods usually packaged by carton.

Eg:5050 60leds/m led strip 

      50m/roll,2 rolls/Carton

      34*32*32cm;  0.037CBM/CTN

      13kg/CTN;       576CTN/20 GP

We usually shipping by Express (DHL,Fedex,TNT,UPS), By Air or By Boat.

1 Before sales: All information you need will be supply ---including specification,unit pirce,delivery,shipment,install instructions.

2 After sale: Tracking delivery ,check feedback from you(your market),new design introduction, Price adjustment, helping you enlarge your market share.good after -service if need any help.

We're a professional led strip factory in Shenzhen over 9 years, especially for AC120v/230v LED strip product.

All our product was strictly controlled by ISO9001:2008,CE,RoHS,cETLus certificate.

Which will help you win more customers in Europe,America (Especially for USA  & Canada ).

Q1: Are you factory?

A1: Yes, welcome to visit our factory at any time.

Q2:What kind of certificate do you have for USA & Canada market ?

A2: We pass cETLus certificate for USA,Canada. (pls check as below)

       By the way,we also have CE RoHS for all Europe countries.

Q3. All products have a warranty?

A3. Yes, all kinds of our products have one or two years warranty for your choice.

Q4. What is the payment terms?

A4. T/T, Western Union, MoneyGram, Paypal .

Q5. What kind of accessory do we need if buy AC230v/120v led strip ?

A5: 1) Power plug:using to light on led strip 

   2) Fix clips: fix led strip when installation.

   3)End cap: used to do waterproof job after cutting 

   4)Middle connector:use to connect 2 short strip to be longer one 

   5)Aluminum groove /plastic groove:use to fix led strip

Q6. How to connect single color power plug and RGB  controller ?

A6. See as below pictures

RGB:

Single color:

Q7. What is the advantage of AC220v comparing to dc12v ? 

A7: 220V high voltage led strip is an "updated version" of the low voltage strip.The use of DC 12V led strip has to be with a miniwatt adapter,and its best length is 5 meters.For the projects,this is very inconvenient. Now,our high voltage strip could solve all the problems.100 meters in one line without connection,and no signal amplifier needed. Cost-saving on power supply and installation,easy to transport and install

Q8:  Does your company intend any exhibition ?

A8: Yes, Hongkong Lighitng fair every year. Also Mexico exhibition.