FAQ                                                                                            

1.When can I get the quotation?

If any items get your interest, please send feedback to our email or chat on trade manager. We usually quote within 12 hours after get your inquiry. If you are having a very urgent project that needs our quick response, please call us or tell us in your email so that we will regard your inquiry a priority.

2. How can I get a sample for quality check?

After price confirmation, you can require samples to check our quality.

If you need samples, we will charge the sample cost. But the sample cost can be refunded after order confirmation if the quantity can exceed our MOQ.

3. Can you provide OEM or ODM service?

Yes, we do provide OEM and ODM services cause have a professional team having rich experience in lighting field. Just tell us your ideas, and we will carry out into perfect lighting solutions. And at present, we are doing ODM business with some famous European brands which assisted them won their market.

4. What’s the lead time for mass production?

It depends on the order quantity and the reason you place the order. Our usual practice is around 30-35 days after the deposit payment. And we suggest that you start inquiry two months before the date you would like to receive the goods.

5. What is the terms of delivery?

We accept EXW, FOB, CIF, etc. You could choose one of the most convenient and cost effective one for you.

For any inquiry, please feel free to contact us. We will follow up and come back to you ASAP.