FAQ

1.Are you a factory or a trading company?

 we are a professional gaming headset manufacturer!Own mould and production line
2.Can I visit your factory?

Of course, you can visit our factory.We will be very happy to welcome you

Add:  4F, Building D, JingYe Industry Park, QiShi Town, DongGuan, China 
3. When can I get the price?
We usually quote within 24 hours after we get your inquiry.If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority. And we are a manufacturer, always provide customers with the most competitive factory price.
4:Do you accept OEM brand?
Yes,OEM brand is acceptable,you can tell me the detail that I can make.
5,Can i get an sample to check quality before mass order?
Yes,you can.Welcome to place sample order to check our quality.I do believe our high quality products will bring more orders for you from your clients!
6. How long can I expect to get the sample?
After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 1-3days. You can use your own express account or prepay us if you do not have an account.

7.what is  delivery time?
Quantity order will see the situations,if have in stock, then quick, if have no in stock, will need around 25-30days.

8.Any guarantee for your products?

Our company's culture is"Quality is our culture!"All of our products with 12months free warranty ,never need to worry about the after-sale service,we will always be here to support your business!
9.How to pay?

You should pay 30% deposit, and 70% balance before shipping.Others terms acceptable can be talked.
10.What are your terms of payment?
Our terms of payment are trade guarantee, wire transfer, western union, paypal, thank you.