Q1. Can I have a sample order for led triproof light ?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:We hold stock for raw materials, such as housing, LED chip, driver etc. 1-3 days for sample, 5-7 days for Qty. below 200pcs, 7-15 days above 300pcs.

Q3. Do you have any MOQ limit for led triproof light order?

A: Low MOQ, 1pc for sample checking is available

Q4. What kind of certificates do you have for your led triproof light ?

A: CE(EMC_LVD), ROSH, ETL

Q5. How to proceed an order for led triproof light ?

A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on led triproof light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 3-5 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less 
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For 
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.