We have professional R&D and engineers team, And Longnor not just a manufacture for Lighting products,
You can say we are a Landscape engineering service company.This is why we can do more service for our customer,
We can help our customer design the Lighting effect,And make working drawing,
Installation drawings,Introduce better lights for projects.Save design cost for our customers,
When you warry the quality and production,We can video on line with customer. After customer received the products.
We can send the connection design for you,Also Make the video help customer install and connect the lamps and control system.
Also we can send the engineers to your Construction site.Help customer finish the project.
And we can send the Installation workers install the project from china, Nice cost and very efficient work.
All the workers is very skilled for construction.
2,Why your price is higher than some others supplier?
This is a good question, First,You must be believe the lower price is lower cost.They have so many way downing the cost,As like.
(1), Used lighter material of aluminum or stainless steel,save the cost. Caust the meterial is not enough,Waterproof problem,
Heat-output problem,delivery problem.etc...... (2), Used lower quality drivers. After you received so lights, its nice working at
moment, But How to working 5000hours 10000hours.Or 30000hours. Because the lower Capacitance,and Constant current or voltage
IC,The lifespan lower than 6000hours. How to warranty more than 3 years. (3),The LED, For the appearance of LED, Its same,also
same LED chip brand. But do you know there is different in LED, The LED chips size is bigger. And the LED is better, As like, The
bridge-Lux LED, There is 30miu 35miu 45miu LED chips, And different enclosure technology. The LED quality is different.
(4),Waterproof problem.In our factory, We paid enough gule for anywhere, Used better aluminum or stainless steel parts,Its
reasonable structure.Much better for waterproof. And you can thinking what problem in future if less gule or lower cost parts.
(5),Production,Quality first, Not just a slogan, Manufacturing products, We have more QC,And skilled workers,And Perfect quality
control system, No just producing speed is first,Must be every a products is OK products. Not problem before delivery goods, You
will received quality products And no warries for quality.
3,How to warranty.
We can not promising our products 100% no problem, After you get problem for our products, Just send us a video, And proving the
problem from quality(It's not a human error) After we confirm, And we will send the new products to you.And Longnor company pay
the delivery cost. Or we send the new parts to you,If you can repair the lmaps,And Longnor can pay repair cost. Why we can promise
thats? Becasue we Believe our quality is best, And customer is honest.
4, Do your products have CE ROHS certification.
Yes,We have CE and ROHS certification for our products. Its no problem for products used all Europe countries and others
countries.
5, Do your company accept the small order or samples order?
Sure. We can producing the samples and small orders, And fast delivery .Because we had stock for parts, And small order team.
6, OEM or ODM accpet.
Yes. We can accpet OEM or ODM,Even we can design together.Powerful engineeres team is easy for you.
7, Which payment item you can accpet?
T/T,L/C,Western Union,Paypal,MoneyGram.
8,How long since I order after receive the order.
Its in depend the order quanity, For small order,The CMB weight is less. We can delivery the goods to you by FEDEX UPS DHL or TNT.
Production time 2-7days. and delivery time is 3-8days, You will received the products within 5-15days.And we can delivery the
products by air, Receive time based on Air-line company.Actaully 2-8days for delivery.For large order. Production time will be
longer.You can checking our sales man,Delivery by sea shipment, We can confirm with shipping company for delivery time. Actaully
shipping time is about 10-40days. Also we can deliveyr the goods by train.If can be arrived to destination.Need time about
8-15days.
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