Q1. Are you Factory or Trade company?
A: Yes, we are factory.
Q2. What about the lead time?
A:Sample order needs 3~7 work days, mass production time needs 12~25 work days.
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, sample order also Accepted.
Q4. The shipping Time and Ways?
A: We usually ship by DHL, UPS, FedEx or TNT for samples. Big order we will shipping by sea.
Q5. Can I use lights directly?
A: No,please let us know your requirements or application,we will provide the most suitable one for you.
Q6. Is it OK to print my logo on the products?
A: Yes. We can provide Logo print and OEM survice.
Q7: Do you offer guarantee for the products?
A: Yes, we usually offer 2/3/5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
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