Sampe lead time:7-10 working days after receipt of payment
Delevery time:30-35 working days after receipt of deposit
Packing:Export carton with foam
Remarks:
1. Halcon’s business principle: honesty, efficiency, sincerity
2.Advantage: designer with over 5 years’ experience + strict control on quality +
direct factory price + excellenct commnication group
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FAQ
Q1. Can I have a sample order for cold storage room led light 24w?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 5-7 days, mass production time needs30-35days for order quantity
Q3. Do you have any MOQ limit for 40w led tri-proof light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led tri-proof tube light ip65 ?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 3-5 years warranty to our products.
Q8: How to deal with the faulty 27W 28W 36W 40W 45W 48W Led Linear Light Cold Storage Room 40W Led Tri-Proof Tube Light 24W Ip65 ?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.
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