Q1: What can I get the available machine if I don't know anything about laser? -Leize Technology provides will provide the customized application solution for your requirement, just tell us your material, material thickness, worktable and e-mail or whatsapp ID. Q2: How to choose the machine that I want? -Leize Technology provides information consulting about product, price, technology and industry solutions for customers at anytime via network, telephone, letter and door to door. Q3: When I got this machine, but I don’t know how to use it. What should I do? -Leize Technology provides free installation, commissioning and training for users’ technicists, ensures that uses can get familiar with operation methods and put machines into use as soon as possible; Q4: If some problems happen to this machine,what should I do? -Leize Technology provides 3 year warranty and lifetime maintenance. Free repair for mechanical failure and parts damage (no human factors and force majeure factors) under warranty (replacement parts except wearing parts are provides by Leize Technology free of charge). Charging at cost when out of warranty. Q5: If the machine has problem in my place, how could I do? A: Usually there won't be any problem under "normal use" as per the user manual. But in case you have any problem, our professional after-service team will provide you any support you need any time! Q6: This model is not suitable for me, do you have more models available? A: Sure, in order to meet different customers' different requirments, we reserched many other different models. Q7: If the machine has problem in my place, how could I do? A: Usually there won't be any problem under "normal use" as per the user manual. But in case you have any problem, our professional after-service team will provide you any support you need any time!