Packaging & Shipping

        FAQ         

Q1:What is the Warranty for our lamp?

A1: For the lamps,we have 2 years warranty.

Q2:How do you ensure the quality?

A2:We get three QC processes:1.For raw material. 2.During the half of production. 3.Final QC test one by one after aging 12 hours.

Q3:What is the difference of LED lamp rated power and actual power?

A3:LED lamp with the rated power and the actual power. The rated power is based on the lamp voltage and current,
count to the theoretical value. But for practical application, the current can not be full loaded operation, and some
power dissipation. Thanks for your kindly understanding.

Q4:How to do if any quality problems on our side in the warranty time?

A4:First,take pictures or videos proof and send to us. We will repalce new ones for free.

Q5:OEM or ODE accepte?

A5:Yes, we can do OEM & ODM, logo on the light or package both are available.

Q6:Can we get support if we have our own market position?

A6:Please inform us your detailed market demand,we will discuss and propose helpful suggestion for you, to find the best solution for you.

Q7:Is there any cheap shipping cost to import to our country?

A7:For small order,express will be the best.And for bulk order,sea ship way is best but take much time.

     For urgent orders,we suggest via air to airport.

Q8: How many days will samples be finished? And how about the mass production?

A8:Generally 5-7 days for samples making. The leading time of mass production will depend on the quantity.

Q9:What is your trade asusurance?

A9:100% product quality protection

     100% product on time shipment protecetion

     100% payment protection for your covered amount

 Welcome to your inquiry