Packging: Each led panel light is packed in carton with foam inside protected!

Shipment:Ocean or Air transportation,International express

Payment Terms: paypal, western union, bank transfer & the sample charge might be returned with the following quantities;

Q1:Can I have a sample order for led recessed panel light?

A: Yes, we welcome sample order to test and check quality. One sample or mixed samples are acceptable.

Q2:Is it possible to print my logo on led recessed panel light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q3: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.02%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Q4. Can you supply the special lighting design?

A:Sure, LED lighting design including the simunlation,3D products renderings etc.

Q5. Are you manufacturer?

A: Yes, Our team has more than 20 years' experience in LED lighting industry.

1. Respond within 24 hours..
2. N-to-1 service mode: salesman,assistant,logistic team,technical support engineer.
3. Warranty System: Warranty Agreement can be signed.
4. Test report: the reports can be provided for every order.
5. All the led panel lights come with 2~3 years warranty.