Q1. Can I have a sample order for your Solar LED light?
A. Yes, sample order is welcome and acceptable to test product quality and seller's service. Mixed samples are acceptable.
Q2. What about the lead time for your Solar LED lights?
A. 1~50pcs(5 working days), 51~200pcs(10 working days), 200~1,000pcs(15 working days), >1,000pcs(Negotiable).
Q3. Do you have MOQ limit for Solar LED light order?
A. Low MOQ, 1pc for sample checking quality is available.
Q4. How to ship the goods and How long does it take to arrive?
A. By DHL, Fedex , UPS, TNT and EMS and etc for any emergencies and would take around 3~7 working days to arrive, by sea for big volume order and would take around 10~20 working days.
Q5. How to proceed an order for Solar LED light?
A. Firstly please let us know your requirements or applications.
Secondly we quote accordingly to your requirments or applications and you place the order if you accept our price.
Thirdly we send you a sample for approval and you check and approve the sample and place the deposit for your order.
Fourthly, when we receive the deposit we start the mass production.
Fifly, we send you pictures of the cargo when the production is finished and you pay for the balance payment.
Last, we make shipment and send you a completed sets of shipping documents after receipt of balance payment.
For both sides benefits, You are welcome to play the order and pay directly via our online store on Alibaba.com as a Trade Assurance Order, THAT WOULD BE SAFE AND GUARANTEE FOR BOTH ENDS.
Q6. Is it OK to print my LOGO on the solar LED lights?
A. Yes, please send us your logo artwork before the mass production.
Q7. Do you offer guarantee for your products?
A. Yes, 3~5 years.
Q8. How to deal with the faulty?
A. Firstly, our products are 100% strictly quality controlled during the production and defective rate would be less than 0.3%.
Secondly, we will send new lights with your new order as replacements for any defectiveness during the guarantee period.
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