aluminium 4 lamp heads ceiling surface mounted ceiling spot light gu10 lamp housing

Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable. and the MOQ is 1pcs

Q2. What about the lead time?
* Stock products,delivered within 3 days

* catalogue products:
order<$10,000/10 items,leading time 10-15days,
order>$10,000/10 items and <$50,000/30items ,leading time 15-30 days
order>$50,000/30 items, leading time 30-40 days.

Q3. Do you have any MOQ limit for led light order?
A: the MOQ of Most of our product is 1pcs, but some item's MOQ is 5pcs/30pcs/100pcs

Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
if customer has their own international express account, we can also send goods via their account.

Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit or full payment for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product?
A: Yes. but the order quantity of each item need upto 50pcs. and please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.

Q8: How to deal with the faulty?
A: Passun will only bear the charge of material of electrical parts for any
defective claim after installation within guarantee period.