Q1:Why choose your company?
A: Because we have rich experience in gemstone and jewelry production , focusing on quality, We are a high quality manufacturer.Our supply is stable and the wholesale price is favorable.
Q2: Do you accept OEM service ?
A:YES. We can customize it according to your requirements. (with your design , shape, size , packing, etc.)
Q3:How soon can you deliver?
A: The product in stock can be shipped in 1-3 day. If the product is out of stock, we need about 5~15 days to finish the
production. But the exact delivery time might be different for special orders.
Q4: What is the minimum order quantity?
A: For jewelry, 1 piece can be sold.
Q5: Can I place a mixed order?
A: Yes, we accept mixed orders. The same size and shape, can be mixed to order different colors.
Q6: How can I place an order?
A: Please send us the product size, shape, color and quantity you need. We will send you a pro forma invoice and place a trade assurance order for you. You only need to complete the payment. Of course, you can also place an trade assurance order directly on the product link.
Q7: What promises can you make if there are any quality problems?
A: Please contact us within a week and attach pictures or videos of damaged products.If the situation is confirmed, we will
replace it with new products or refund the money after we receiviced the damaged goods.
Q8: Can you customize the product?
A: Yes, we can customize any product to your requirements or the current product line.All you need to do is to send us detailed information about your products, design photos, sizes, materials and quantities.With this information, we will be able to quote and moQ for you.
Q9: Can you give me a discount?
We are a wholesale company and our policy is to offer larger quantities at lower prices, so we will give you a discount according to the quantity you order.
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