(1) : Your inquiry will be highly appreciated and replied within 24hrs.
(2) :Your private information will be secreted
(3): If your quantity is less MOQ,we can adjust it for the first cooperation,
and we can do OEM for you .
(4): we can send you a sample to test the quality ,and if we get a order from you,
we can return the sample fees to you.
2.After service:
(1): If the goods are not same as our describtion, you can ask return goods.
(2):If the goods are damaged by us or express,we can take responsibility for it.
(3) If you don"t like goods because of quality ,we can return or maintenace.
(4) We can propaganda the goods for you if you buy our products by offer necessary information.
our company
Who is Rayfall?
Rayfall
is Brand Name belonged to Shenzhen Ray Fall Technoligies Ltd
as a leading manufacturer of LED Headlamps & Camping Lanterns in China,
she"s been engaged in outdoor camping lighting field for over 8 years.
All the time, Rayfall concentrates on products R&D, manufactuering and worldwide marketing,
and moreover, all of its headlamp models were tested in different field&suitations by
professional outdoor sports enthusiasts, aiming to persue for better user"s feeling.
Why is Rayfall?
8 Years" operation in field of Outdoor Sports Lighting
Professional R&D Team for products designs&improvements
High Standard & Strict Quality Control System to ensure products quality
Skilled sales&after-sale service teams for better communication with clients
Certifications
FAQ
Q.Can i have a sample?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q. What about the lead time? A:Sample needs 3-5 days, mass production time needs 5-20 days.
Q. How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive. Airline and sea shipping also optional.
Q. Do you offer guarantee for the products? A: Yes, we offer 1 years warranty for the lamp and 3 months for the accessories.
Q. What is your terms of packing? A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent,
we can pack the goods in your branded boxes after getting your authorization letters.
Q. Do you test all your goods before delivery? A: Yes, we have 100% test before delivery, from apperance to the function.
Q. What is your payment terms? A:We support paypal,western Union,TT,Ali Secrew and Ali Assurance.
Q. Is it OK to print my logo on led light product? A. Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q. How do you make our business long-term and good relationship? We keep good quality and competitive price to ensure our customers benefit. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
Still got questions?
Please click the follow"send"us inquiry or through E-mail or phone call
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