We have CE, RoHS, UL, VDE, ENEC, SAA for our products. 

We have good sale team, someone have more than 9 years sale experience.

Our production team many workers are more than 6 years in our factory.

 Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 1-2 weeks for certain order quantity.

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available.

    Small bulb is MOQ 1000 pcs for mass production

    Big bulb is MOQ 500 pcs for mass production.

Q4. How do you ship the goods and how long does it take to arrive?

A: For samples: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. 

     For bulb order usually ship by Sea and by air.

Q5. How to proceed an order for led light?

A: Firstly let us know your requirements or application.

   Secondly We quote according to your requirements or our suggestions.

   Thirdly customer confirms the samples and places deposit for formal order.

   Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 2-5 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.

    Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call

     according to real situation. 

Friendly remind:
Once you bought bulbs from us , maybe there will be damage or broken by transportation, please check the cargo when you receive it. If there is any bulb broken damage on transportation, please take some photos of it and send to us ,the compensative bulbs will be send in your next order , or as discount in your next order.