Q1. Are you a manufacturer or trading company? 

A1 : We are a manufacturer in Zhongshan, OEM/ODM/Customization is available.

Q2: Can I buy products from your overseas company?

A2 : Feel free to come to our company in Dubai. Adequate products are available for customers. 

Q3: How does your factory do regarding to quality control?

 A3: We have related record to monitor IQC and QC, all lamps will have 24-72hrs aging test before packing and delivery. 

Q4: How much is the freight cost of samples? 

A4: It depends on weight, packing size and destination. Please contact us if you need, we can get the quote for you. 

Q5: What’s the shipping method? 

A5: It could be Ocean Shipping, Airlift and Express (EMS, UPS, DHL, TNT, FEDEX, etc ). Please contact us to confirm the shipment method you preferred before placing an order.

Q6: What about the Payment?
A6: Bank Transfer (TT), Paypal, Western Union, Trade assurance;

30% of the amount should be paid before producing, the balance 70% of the payment should be paid before shipping.

Q7: How about the after sales services? 

A7: We have a professional team which is in charge of after-sales service, also a service hot-line dealing with your complains and feedback.