FAQ

Q1. Are you factory or trading company ?
A: We are factory located in Ningbo since 2003 .

Q2. Can i have a sample ?

 A: Yes , we can offer samples 

Q3. Do you offer OEM /SKD service?
A: Yes , we accept OEM/SKD

Q4. What about the lead time?
A:Sample needs 3-5 days,  container takes about 20 days 

Q5. What's the MOQ?
A: Low MOQ, 1pc for sample , 50PCS MOQ order

Q6. How do you ship the goods and how long does it take to arrive?
A: Samples send by express ,such as FedEx,DHL,TNT,UPS,EMS. 3-7 days arrive

    Large quantity send by ship,12-45 days depend on which country 

Q7. Is it possible to print my logo on led light product?
A: Yes. Label sticker or laser printing are available for your own logo design

Q8: What's the guarantee time for the products?
A: We offer 2-5 years warranty for all products.

Q9: How to deal with the faulty?
A: 1.All products are under strictly quality control to ensure defective rate less than 0.2%.

2.During the guarantee period, if any  problems , we will send new one or spare parts