1. Are you a factory or seller?
We are a professional factory of portable air conditioner, dehumidifier for more than 21 years.

2. What certificate are available?
Most of our products have passed CE, GS, Rohs, ERP, ETL, CB, etc, which are normally done byglobally-known testing rooms such as SGS and TUV.

3. What is the lead time for our order?
15-30 days after we receive yourdeposit and all artworks.

4. What service can you provide?
a. We can provide OEM/ODM service, neutral package design and pre shipment inspection service for you.
b.For each order we provide one year warranty for the quality, and we also provide 0.5% freespare parts for after-sales service.

5. May I start from a sample?
Yes, we can prepare a sample foryour testing before ordering.

6. How about your production capacity?
We have total 10 production lines. We can achieve aproduction capacity of more than 1.5 milion pieces per year, which proves we already have sufficient manufacturing capacity for orders.

7. How is your quality controlling?
Our products have high quality and reliable performance. Each line has the separate testing facilities and QC inspection, which guarantees the quality on ahigh level We are sincere to dolong term business with each customer.

8. Tywit Environmental Policy
Tywit seeks to achieve its business objectives in a manner that prevents pollution, causesleastimpact to the environment and as far as is reasonably practicable, achieves environmental benefits.