1. Can I make 1pcs order for testing?
A:Sorry. manager, our company only doing distribution on alibaba, sample trial order is necessary but we asked different MOQ in each items. Thanks for your understanding!
2. What is the delivery time ?
A: For sample order, normally we could deliver order in 3days.
For bulk order which more than 200pcs , pls contact our sale manager, we will confirm everything and update a credible lead time.
3. Do you accept OEM order?
A: Xiaomi ecosystem (mijia aqara Yeelight Deerma etc. ) can't support OEM order.
for other brand like Tuya ,and items without logo , pls contact our sale manager for more further OEM order business.
4.How do you ship the goods ?
A:normally support send small size goods to client's through international express like DHL,UPS,TNT,EMS etc. for more big size goods, we can send by air/sea.
If clients have forwarder agent in China like Guangzhou , Shenzhen,Yiwu etc. that will be more convenient, our goods can arrive your agent in 1~2days with cheapest shipping cost.
5. What about the warranty of your products?
A:We offer 1year warranty for all the products except accessories. Defective items must be returned within 10 days, all returned items must be in its original condition and packaging. Please notice that artificial damages are out of warranty.
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