(1)What do we need for PCB or PCBA quotation?

•PCB: Gerber files/PCB files, Quantity, Board processing details( board material, thickness, copper thickness, surface treatment, color of soldermask and silkscreen)

•PCBA: Above PCB info, BOM with components specs, testing doc if you have

(2) Do we have MOQ?

There is no MOQ in TAILHOO. We are able to produce Small vlolume as well as large volume production with flexibility.

(3) Are my files save?

Yes. All of our client’s design files are classified and safe. And we’ll not share with third party. If NDA needed, we’ll sign.

(4) If the product fails after receive, what should I do? We will be responsible for all of the product we send out. If you have sent us test docs, we’ll gurantee 0% defective rate, which means if you receive defective ones, we will be responsible for it. If you don’t have test docs, we’ll gurantee 0.3% defective rate.

(5)If I only have samples, can I produce it?

Yes. We can copy it and produce based on your samples

(6)Shipping cost?

The shipping cost is depend on the destination, weight, packing dimention. We can quote you when production finish, or even before production starting.