Q1. Do you offer guarantee for the products?
A: Yes, we offer one year warranty to our products.
Q2. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We"ll show you the photos of the products and packages
before you pay the balance.
Q3. Do you have any MOQ limit for Torch?
A: Yes, MOQ is 1000pcs.
Q4. How about your delivery time?
A: Generally, it will take 30 to 50days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.
Q5. How do you ship the goods and how long does it take to arrive
A: We usually ship by Airline and sea . It usually takes 25-40 days to arrive. DHL, UPS, FedEx or TNT also optional.
Q6.What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and
the courier cost.
Q7.Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q8:How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,
no matter where they come from.
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