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China |
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Why Choose SINOWELL
FAQ
Q : Can your products’ label, packaging, design be customized?
A : Yes, we offer customization service on these.
Q : What is your monthly production capacity?
A : Our factory production capacity is 50,000 sets of lighting systems per month.
Q : What is your minimum order quantity?
A : Normally MOQ 100pcs, but we also accept small sample order for quality clients.
Q : Can I get a sample for quality check?
A : Yes, we offer sample.
Q : How soon is the lead time?
A : For sample order, 3-5 days. For bulk order, 15-35 days.
Q : What is the lifetime of your lighting systems?
A : Our lighting systems can work at least 3 years, these lighting bulbs should be replaced regularly.
Q : How can you guarantee the quality?
A : Professional product quality inspection team ensures order defective rate;
Otherwise, we take full responsibility according to our wholesome after-sales support system.
Q : What are your terms of payment?
A : Payment terms vary among different countries. Generally, 30% T/T in advance, 70% balance before shipment.
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