Q: Are you a trading company or a factory manufacturer?
A: Yes we are a factory manufacturer with 15 years experience in this industry and supplied many famous brands with good quality
and hot sale products.

Q: Where is your main market?
A: Europe, Southeast Asia, Middle-East, Africa and other countries and regions.

Q: Can I visit your factory?
A: Yes, We sincerely welcome you and your team to visit our factory, and we are happy to get your suggestion on our production!

Q: Can I mix the colors and ,quantity,designs in one order?
A: Yes.

Q: Can I buy some samples first before main orders?
A: Yes.

Q: How long is the Production Lead Time?
A: 3 days for stock products,
20 days for OEM or order producing.

Q: If any quality or product problems, how can I get help and support?
A: Generally for all of our products, we offer 1 year free guarantee. During the guarantee period, if it's found product defect or quality problem, buyer is suggested to offer some of the pictures needed or description of the problem encountered, we will offer the parts FOC needed for replacement or repair by the best way. Even after the free guarantee time, we will also support the parts with cost price.

Q: Do you have any certificates for your products?
A: Yes, we have past some certificates like CE, TUV,ROHS requested by Euro and US market, and we will be glad to meet your request to pass other certificates.

Q: What are your main Shipping Methods?
A: Ocean Carriage and express (sample)

Q: Which is the near port for FOB Shipping?
A: Shunde,Guangzhou,Shenzhen.

Q: Do you offer customized packaging?
A: Yes, we can make packaging from your design or even design for you.

Q: Can you accept OEM and ODM ?
A: Yes. OEM, ODM are acceptable.