Packing&Delivery

XinGuang Yuan (New Lights) Linghting Technology Co.,Ltd. headquartered in Haining, China, is a sizable OEM factory established with 20 years of solid experience in the lighting industry. As a leading domestic manufacturers of LED products, New Lights introduced green lighting wares configured with high power efficiency and optimized energy consumption. Powered by our commitments to top quality products and R&D invest efforts, our products have a wide coverage in LED tubes, LED filament bulbs, Edison bulbs, LED panel lights and fluorescent tubes.

New Lights covers 35,000 square meters of factory and office area with more than 500 skilled workers and lighting professions supporting 15 production lines and expanding key company functions,exporting commercial goods to over 50 countries, including United States, Germany, Britain, Japan, etc.

Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than 

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?

A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 2-5 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.