Q1.Can I have a sample order? |
A:Yes.We welcome sample order to check the quality. |
Q2.What's about the lead time? |
A:Samples need 3-5 days,mass production time needs 1-2 weeks. |
Q3.Do you have any MOQ for trial order? |
A:1 pc for sample checking is available |
Q4.How do you ship the goods and how long does it take to arrive? |
A:We usually ship by DHL,UPS,FEDEX or TNT.It usually takes 3-5 days to arrive.By sea takes about 20-30 days. |
Q5.How to proceed an order. |
A:1,Let us know your requirements |
2,We quote according to your requirements or our suggestions. |
3,Customer confirms the samples and places deposit for formal order. |
4,We arrange the production. |
Q6.Is it possible to print my logo on the products? |
A:Yes.Please inform us formally before our production and confirm the design firstly based on sample. |
Q7.Do you offer guarantee for the products? |
A:Yes.We 2-3 years warranty to our products. |
Q8.How to deal with the faulty? |
A:Firstly,our products are produced in strict quality control system and the defective rate will be less than 0.2%. |
Secondly,if it is the quality problem and still within the guarantee period,we will replace them if the quantity is small or deal with the problem according to the real situation. |
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