Our Services

1.  Your inquiry related to our product and price will be replied in 24 hours.

2.  3-10 days delivery time for 5000 pcs.

3.  Latest products will be introduced to you to promote your request.

4.  Each product will be tested for more than 24 hours.

5.  In this field, we can design anything according to your request.

6. Customers will be keep informed on every progress of their order's production, knowing  orders condition with time on schedule.

7.  Provide 2 years warranty..

Remark

1.Please follow the parameter above and instruction when you use this product;

2.keep away from direct sunshine and high temperature;

3.Switch off the electricity before replacing the lamp;

4.Please do not touch the outside covering when the lamp is working;

5.Please use it in a ventilation environment and far from water; 

6.any doubt about the installation or use of this product, consult a competent electrician or contact the electrician in our company, we are all at your service.

Q1. Can I have a sample order for spotlight?

A:Yes, we welcome sample order to test and check quality. One sample or mixed samples are acceptable.

Q2.Is it possible to print my logo on product?

A:Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q3. How to proceed an order for spot light?

A: Firstly let us know your requirements or application.
    Secondly We quote according to your requirements or our suggestions.
    Thirdly customer confirms the samples and places deposit for formal order.
     Fourthly We arrange the production.

Q5. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q4.How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.02%
    Secondly, during the guarantee period, we will send new lights with new order for small quantity.

    For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Q6. What is CRI?

A: CRI is a figure which feedback the real objects colors.Higher CRI with higher cost.For Gledopto LED spot lights, the CRI is mostly over 80Ra.