Q: Are you a factory? 

A: Yes, sure! We are a professional electronic,health and beauty factory with serveral years of OEM service in shanghai, China. We welcome you to visit our company when you come to China.
 
Q: Could you offer wholesale price?
A: Yes, of course. If you order large QTY, we can give you the bulk price.
 
Q: What colors available for your products?
A: Generally, there are , white,brown, blue, red, rose, pink. And we also accept the customized color as you wish.
 
Q: Are the quality of your product guaranteed?
A: We have QC to control the quality one by one. So do not worry about the quality. If there are some defective items, we can refund your money or send you new items as compensation. 

Q: I'm shopping at your company at the first time, how can I trust you?
A: We totally understand if you have some doubt about us at our first cooperation. You are welcome to visit our company or our factory anytime you like. You can also choose PayPal(the faster, safer payment) for your order.
 
Q: I'm a potential customer, can I get some samples first?
A: Sure,We can  give you a  free samples to test . You only  need  to bear  the  freight . 
Q: Are you covering the duty to our country?
A: Many countries charge taxes when you import anything from overseas. You are responsible for finding out the situation in your own country. We don't accept any return or refund resulting from you refusing to pay the duties or taxes. But what we can do is declaring less value for you on commercial invoice in order to let you pay less tax.
 
Q:I'm looking for some products which is not shown on your website, can you make me the special order?

A: We value our cooperation between us. so, if you can show us the picture of the produce you need, our efficient co-workers will spring out to deal with your order. Our factory will speed up for your special order.

1. Q: Can I get some samples? 

A: Yes,we can  provide  you  with a  free sample to test .you  only  need to bear freight
2. Q: What’s the delivery time?
A: usually below 100pcs is 2days quick delivery.
3. Q: What's your payment terms?
A: PAYPAL , T/T, WESTERN  UNION 
4. Q: Do you have the products in stock?
A: yes ,of course 
5. Q: Can I mix different models in one container?
A: Yes, different models can be mixed up in one full container.
6. Q: How does your factory do regarding the quality control? 
A: Quality is priority. We always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before packing and shipping.