» Sample & Mold 

    Q : Can i have a trial order or samples only for several pieces? 

     A : As the product is customized and need to be produced, we will charge sample cost, but if the sample is unqualified, the sample will be free or  after you placed mass orders, we will refund the sample cost.

    Q : Can you open mold for us to manufacture new product?

     A : Yes! if the quantity is big, our company can afford part of the mold cost.

»Delivery time & after-sales service

    Q : Can you provide after-sales services?
     A : Generally it is 20 -30 days after the drawing confirmed. Generally it is 20 -30 days after the drawing confirmed .

    Q : Can you open mold for us to manufacture new product?
     A : Yes, every defected products will be replaced and the cost be responsble by us or we will send new ones to customer immidiately if it is urgent. However, it would take some time for the first production and almost 0 bad feedback from our customers after then . 

»Payment Terms

    Q : What is your terms of payment?
     A : T/T(For big order, 30-90 days can be acceptable), paypal,  VISA, E-checking, MasterCard.

»About quotation

     Q : How can i get the quotation?
      A : Please send us information for quote; drawing, material, weight, quantity and request, we can accept PDF, ISGS, DWG, STEP file formant.

           If you don’t have drawing, please send the sample to us, we can quote base on your sample too.

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