Rectangular residential lighting 48w dimmable c-tick SAA led downlight

1. Payment term: T/T 100% payment in advance, or for over 10,000USD, TT 30% deposit after order confirmed, the balance after goods ready  before shipping . or L/C , or Western Union,or Paypal for small amount . 

2.Delivery time : normally in 5-10 days after deposit received 

3. Sample policy: Samples are always available for each model. Samples can be send in 3-7 days once payment received.

4. Shipping port: Shenzhen, China 

5. Discount: We offer discount for big quantity 

  Q1. Can I have a sample order for led light?

  A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

  Q2. What about the lead time?

  A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than 

  Q3. Do you have any MOQ limit for led light order?

  A: Low MOQ, 1pc for sample checking is available

  Q4. How do you ship the goods and how long does it take to arrive?

  A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping     also   optional.

  Q5. How to proceed an order for led light?

  A: Firstly, let us know your requirements or application.
  Secondly, we quote according to your requirements or our suggestions.
  Thirdly, customer confirms the samples and places deposit for formal order.
  Fourthly, We arrange the production.

  Q6. Is it OK to print my logo on led light product?

  A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

  Q7: Do you offer guarantee for the products?

  A: Yes, we offer 2-5 years warranty to our products.

  Q8: How to deal with the faulty?

  A: Firstly, Our products are produced in strict quality control system and the defective rate will be less 
  than 0.2%.
  Secondly, during the guarantee period, we will send new lights with new order for small quantity. For 
  defective batch products, we will repair them and resend them to you or we can discuss the solution i
  ncluding re-call according to real situation.

Complete after-sales service system

1.the quality problem: we check every product carefully before the delivery, and provide 2 years warranty time, if you find problems please contact us in time

2.the quantity problem: when receiving goods please check quantity, if you find

quantity is error, please contact us in time, we help you reissue after verification(led manufacture 1800lm led tubes)

3.other problems: about the product performance and safety knowledge, you also can consult our engineers.

   contact me