Q1.Can I have a sample order?

A:Yes, we welcome sample order to test and check quality.Mixed sample

are acceptable.

Q4.How do you ship the goods and how long does it arrive?

A:We usually ship by DHL,UPS,FedEx or TNT.It usually takes 3-5 days.Airline and sea shipping also optional.

Q7.Do you offer guarantee for the products?

A:Yes,we offer 2-5 years warranty to our products.

Q2.What about lead time?

A:Sample needs 3-5 days,mass production time needs 1-2 weeks for order quantity.

Q5.How to proceed an order for led light?

A:Firstly let us know your requirements or application.

Secondly we quote according your requirements or our suggestions.

Thirdly customer confirms the samples and places deposit for formal order.

Fourthly We arrange the production.

Q8.How to deal with the faulty?

A:Firstly,our products are produced in strict quality control system and the defective rate will be less than 0.2%

Secondly,during the guarantee period,we will send new lights with new order for small quantity.For defective batch products we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Q3.Do you have any MOQ Limit for led light order?

A:Low MOQ,1 pc for sample checking is .avaliable.

Q6.Is It OK to print my logo on led light product?

A:Yes,Please inform us formally before our production and confirm firstly based on our sample.