Packing:

We offer the neutral packing to our buyer in generally.

1PCS/inner bag.

100PCS/Carton.

OEM packing is available,but let us know your quantity first.

Delivery time:

1.samples:2-7 working days.

2. Bulk order:10-25 working days dep according the quantity or negotiated

Shipping Method:

1.By Express:DHL,UPS,Fedex,a fast and safe way for shipping,normally 3-5 working days for delivery.

2.By Air:In some area,the shipping cost by air is more favorable than by Express:5-7 days for delivery.

3.By sea: the most economic shipping method,but cost logner shipping time;large quantity,heavy and not urgent goods recommend.

4.Your shipping agent or forwarder.

After-sale Service:

1.Quicky reply on customers' questions.

2.If anything gose wrong with products'quality,we will replace for you free in next order.

3.Your Satisfation,we care.

- All of your inquiries will be responded in 6 hours!

-Your lights we care,work with us ,saving money ,saving time!

- Contact us, you will get more than your expect!

 Q1,Can I have a sample order for your productions?

    A: Yes, we welcome sample order to test and check quality.Mixed samples are acceptable.

Q2. What about the lead time?

   A:Sample needs 3-5 days,mass productions time need 20-45 days.

Q3. Do you have any MOQ limit for LED light order?

  A: Low MOQ,1 PC for sample checking is available.

Q4.How do you ship the goods and how long dose it take to arrive?

  A:We usually ship by DHL,UPS,FedEX or TNT,It usually takes 3-5 days to arrival.Airline and sea shipping aslo optional.

Q5.How to proceed an order for LED Light?

  A:Firstly let us know your requirements or application.

 Secondly,we quote according to your requirements or our suggetions.

 Thirdly,costomer confirms the samples and place deposit for formal order.

 Fourthly,we aggange the production.

Q6. Is it ok to print our logo on the LED light product?

  A:Yes,Please inform us formally before our porduce and confirm the design firstly based on our sample.

Q7,Do you offer guarantee for you the products?

  A: Yes,we offer 2 Years warranty to our products.

Q.How to deal with faulty?

   A:Firstly,our products are produced in strict quality control system and the defective rate will be less than 0.2%.

    Secondly,during the guarantee period,we will send new lights with new order for small quantity.For defective batch products,we will repair them and resend them to your or we can discuss the solution includingre-call according to real situation.