Q1. Can I have a sample order for Unit controller?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:Sample needs 5-7 days, mass production time needs 25-35 weeks for order quantity more than 

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available

Q4. Does your interface support the DALI protocol?

A: Yes, Our DALI interface support it.

Q5. Can the lighting controller switch automatically if gateway lost?

A: Yes,the controller can solve this problem by itself and there are local strategies.

Q6. Is it OK to use your own logo for on the unit controller or the platform?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 2-5 years warranty to our products.

Q8: How many lighting controllers can a gateway usually control?

A: One gateway can control 800 pcs lighting controller under normal circumstances.