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FAQ

Q1: What ‘s your main product line? 

We mainly focus on Emergency light (residential and commercial), also manufacture LED Downlights

Q2:Are you factory or trading company? 

We are factory with 2500sqm2,about 100 workers,with our own led emergency light.

Q3:Which certificate do you have and the main market?  

TUV/CE/CB/ROHS/IP65 certificate. Our main market is Europe,Middle East,South America, South Africa and Southeast Asia.

Q4:How is the warranty about your product? 

We offer 3 years warranty for most products.we will replace the defective parts after our approval in the next order normally.

Q5:Can we buy sample for testing ? 

Yes,sample order is welcomed.

Q6:How is the payment for order?   

If your order quantity is reduced by 1000 pieces, you should pay 100% before production, but if your order quantity exceeds 1000 pieces, we can arrange FOB, 30% before production, see the batch copy to pay the remaining 70%.

Q7:Do you have any MOQ limit for led light order?

Low MOQ, 1pc for sample checking is available.

Q8:Is it OK to print my logo on led light product?

Yes. Please inform us formally before our production and confirm the design firstly based on our sample.