Q1. What’s your term of packing?
A：Generally, for OBM customers we pack our own brand ‘ HUARUI ‘ goods. HUARUI defines an OEM (Original Equipment Manufacturer) as an entity or organization that integrates a customized or embedded HUARUI product in its own unique solution for sale to its customers. The proof of this concept is that the HUARUI product must be significantly transformed. The OEM Partner primarily uses its own company logo and brand name on its solution and it markets, sells and provides technical and warranty support directly to
its customers.

Q2. What is your term of payment?
A: If order less than USD $30,000. We will need 100% T/T in advance. For incorterm (EXW,FOB.CIF,DDU), will be negotiate with our sales team. We accept L/C contract.

Q3. What is your delivery time? How long will it take to execute my order?
A: Most of our products in stocks, and small quantities can be shipped within 3-15 days. Batch production will take 30 to 60 days after receiving your advance payment.
This depends on the size and complexity of the order. Please let us know the quantity and your special requirement of the items so that we can advise a production schedule.

Q4. What is your sample policy? And how much for shipping cost?
A: We can supply the sample if we have items in stock, the customer have to pay the sample cost and the courier cost.
This will depend on the size of your shipment and the method of shipping. When inquired about shipping charges, we hope that you let us know your favorable method of shipping, (by air or by sea,) and your designated port or airport. We will be grateful if you can spare us some minutes to help us since it will enable us to evaluate the cost based on the information provided.

Q5. Do you test all your goods before delivery?
A: Yes, we test all products. We have QA standard procedure managerial system follow with ISO 9001.