Anyone inquiry on us through this service will be bound to get:

1. Your kind inquiry will be replied in 24 hours by our professional staffs.

2. On time shipment of goods as contract

3. Guarantee of pre-shipment product quality as required in contract.

4. Customer specified logo can be printed on light, OEM,ODM are welcomed.

5. Special discount and protection of sales area are provided to our distributors.

6. 3 years warranty for all products,Please contact me if you need our detail warranty term. 

7. Any feedback is very appreciated and will be dealt with promptly and satisfactorily. 

Warranty terms details:

We provide 3 years warranty for the light. And if a product is bad or has malfunction, we will:

1. Send you a new one for replacement; 

2. Send you spare parts for replacement;

3. Return the defective lights to us, we will send repair it and send the good to you.

Shenzhen Lighting Best Photoelectric Technology Limited

LED High Bay Light, Stadium Light, Explosion Proof Light, Linear Light, Flood Light, Wash Wall Light, Solar Street Lights, LED Grow Lights, etc.

are our factory's main products, energy-saving ,environmental friendly lighting, have UL, TUV, CE, DLC certificates. UL No. is E472884

1.    Q: Can I have sample order of led light?

A:  Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

2.    Q:  What about the sample lead time?

A:  Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than 10 different kinds light;

3.    Q:  Do you have any MOQ (minimum order quantity) limit for led light order?

A:  Low MOQ, 1pc for sample evaluation is available

4.    Q:  How do you ship the goods and how long does it take to arrive?

A:   We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional, ship method depend on clients demand and choose.

5.    Q:  How to proceed an order for led light?

A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production and ship the finished lights to client.

6.    Q:  Is it OK to print my logo on the led lights’product body?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

7.    Q:  Do you offer guarantee for your lights?

A: Yes, we offer at least 3 years warranty to our products.

8.    Q: How to deal with the faulty?

A: Firstly, Our products are produced in strict quality control system, with guaranteed product quality, all items are tested using precision electronic instruments before packing and delivery to clients. Make sure the defective rate less 
than 0.2%.
          Secondly, during the guarantee period, we will send new lights with new order for small quantity. For 
defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.