Q1: Can I have a sample order for thermostat?
A1: Sure, we welcome sample order to test and check quality. P ls contact with us for sample.
Q2. How do you ship the goods and how long does it take to arrive?
A2: We usually ship by DHL, UPS, FedEx, TNT or by air or by sea. It usually takes 3-5 days to arrive.
Q2. How do you ship the goods and how long does it take to arrive?
A2: We usually ship by DHL, UPS, FedEx, TNT or by air or by sea. It usually takes 3-5 days to arrive.Airline and sea shipping is also optional. Airline need 3-6 days and sea shipping need 20-35 days.
Q3: How to proceed an order for thermostat?
A3: 1st, let us know your requirements or application.
2nd, we quote according to your requirements or our suggestions
3rd, you confirm the samples and places deposit for formal order.
4th, we arrange the production.
5th, you pay the balance and we deliver the goods.
Q5: How to deal with the faulty?
A5: Your thermostat with 18 months warranty from date of purchase. Service beyond the warranty period should be charged.
Q6:Can you do OEM and ODM for us?
A6: Yes. We can do
Q7: What if I find any defected pcs?
A7: We hope to provide you 100% satification,however, should you have any questions about products, please contact us immediately, we will send you the part for your replacement, or we can discuss together for a good solution.
Q8:Is it OK to print my logo on thermostat?
A8: Sure, when quantity is more than 200 pcs, your logo could be printed on the thermostat.
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