How about the delivery time?
1. Around 25 working days for bulk orders, 5 working days for samples.
What's the payment terms?
1. Payment terms: Alibaba Online, T/T , Western Union,D/P, L/C
2. Payment notice must be finished within 3 working days after everything confirmed.
How about the shipping policy?
1. Available for shipping to wherever you are, our major market are Europe ,North America ,South America,Middle East, Australia.
2. Orders will be processing within 1~2 working days of payment verification. Our customers will get TRACKING NO. to check shipping information in due time.
How does the refund terms?
1. Should inform us in written form within 6 days (not including holidays) after it was received if you find quality problem,there are 30 days to contact us and return it from the date it was received .If this item is in your possession over 30 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return.
3. We will refund YOUR FULL AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH BUYER AND SELLER cancel the transaction by confirmed mail. OR, you may choose to have a replacement.
Some other questions?
1. All inquiries will be replied within 8 hours, INCLUDING weekend and holiday.
2. OEM&ODM are available.
3. Quality Assurance: Product guarantee period with 3 years except for special indicated.
I SINCERELY HOPE YOU HAVE A HAPPY PURCHASING WITH KONTAK
For more kontak products, please CLICK here!
Customer Reviews total 0 items