1. Payment:

L/C or T/T, 50% deposit, balance before shipment. Western Union, paypal for small amount, also ali trade assurance.

2. Package:

Nature white box or customized color box for bulk order.

3. Delivery:

1. Lead time: Trial order, 10 days; Bulk order, 10-25 days once payment received.

2. Samples policy: Samples are always available for each model, and can be ready in 5-10 days once payment received.
3. Shipping port: Shanghai/ Ningbo port
4. Delivery detail: We ship goods by DHL/UPS/FEDEX/TNT express which takes 3-5 days to arrive, or by sea (20GP/ 40GP/ 40HQ/ LCL) which takes about month to arrive, depending on your actual requirements.

Our company:

Services:

A. Your inquiry related to our products or prices will be replied in 12hours.

B. Well-trained and experienced staffs to answer all your enquires in fluent English

C. OEM&ODM, any your customized lightings we can help you to design and put into product.

D. OEM&ODM welcome under competitive price but high quality.

E. We have our professional R&D, produce the products according your requests.

F. We give our products 3 years warranty. 

Warranty:

A. All goods will be guaranteed for 3 years after shipment for normal use only (8hours per day is better).

B. Improper use (wrong voltage, wrong power supply, wrong dimmer etc) will not be guaranteed.

C. For quality problem, we will send free replacements for bulbs or other spare parts as requested together

with next order. 

D. For damaged goods, you need to inform us within three days after receiving the goods. We will send you

replacement spare parts (bulbs) or help to claim from the forwarder.