1.Q:What's the best way to contact you?
You can contact us by Email,phone,letter, skype or Whatsapp.
Our Address:
Yiwu Decor Art Co.,Ltd
No.18,Jintang Road,Shangxi Town,Yiwu City,Zhejiang province, China. Postcode :322006
Mobile/whatsapp:0086-15157959828
Email:admin(@)ywdecor.com
Skype:decorart01
2. Q : Can we get sample for quality inspection ?
A : Yes, We accept free sample to check quality before order.
3. Q: Do you accept customers' design and size?
A: Of Course ,if customer offer photos and sizes ,our artists can paint no problem.
4. Q: What is your Solution if the painting damaged during the shipping?
A: In the very rare case that your painting arrives damaged,Please refuse the delivery,so we can receive the package back from the shiping company and claim the insurance funds. We will then paint a new painting for you and will ship it to you within 10 days.This extremely rare circumstance company and as we will paint for you a new painting for absolutely free.
5 Q: How to place our order to you ?
A: You can choose from our website , but we only post a small part on our website ,the better way is choose from our catalogs , choose the items you liked ,then tell us the model no.s and quantity , we will make the quotation to you within 24 hours .
6. Q: What is your payment terms?
A: Customers can pay Via Paypal and western Union for small order , for big order ,we accept T/T and L/C.
For big order 30% deposit , Balance 70% can pay after we offer shipping documents.
7. Q : Where is your Factory ? How Can we go to there ?
A: Our factory is located in Yiwu city ,Zhejiang Province, here is the global resource market , all Chinese
manufacturer has office or booth here , there are 20,000 foreigners here . most of them has purchase office here . It is 130 KM away from tourist city-HANGZHOU .Yiwu to shanghai distance is 300 KM, to Ningbo distance is 400 KM,By fast train will take 2.5 hours ; Yiwu has international airport , transportation is very convenient ,to Guangzhou and Shenzhen by plane will take 2 hours .
Thanks for your interesting , If you have any test order, we would love to hear from you.
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