1. Are you factory?
---This is the most popular question we have ever met,actually I want to correct the misunderstanding among you first.For some single product,factory might provide you the best price,but for some combined products like greenhouse,we need to search dozens of products to finish the whole project,one factory can not provide all parts include design,production of all components,delivry,installation and aftersales service.Since you cooperated with a factory,they can only do production of parts components of the greenhouse for you,and the rest parts,they have to purchase from other supplier.We are not factory,we are professional greenhouse company with decades experience,which means we don't do production by ourself,but we have all source of the whole project,we select every parts supplier from twelve competitors to ensure the best price and quality,and we assess them at the end of each year to weed out the incompetent ones and replace them with good ones,so we have confidence to provide you most professional service with better price than only one factory.
2. Can you provide turn-key service?
---Yes,as I said before,we are professional greenhouse company,we have special team of every parts to do customer service,design,supplier selection,delivery and installation.
3. How long does it take to delivery?
---About 20 days after your deposit.
4. What about the payment?
---50% deposit,50% balance before shipping for only products purchase.50% deposit,30% progress payment before shipping,20% balance after installation in 10 days.T/T and L/C accepted.
5. What about the warranty?
---Depend on your final design proposal,we will write the warranty of each part on the contract as we agreed.If problems happed during the warranty,we will provide solution for free.
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