Q1: What are payment terms for new customers?

A: Usually we make transaction via alibaba trade assurance, after we set up an order, you can pay with credit card, visa, E-checking, western union or T/T.

Q2: Do I need solder when receive the lights? does it come with instruction?

A: You needn't solder when you receive the lights, in the package it will have instrcution paper, all of our lights come with free assembly.

Q3: What about the lead time?

A: for order under 50 sets, we can ship in 7 days after payment made.

for order more than 100 sets, we can ship in 12 days after payment made.

Q4: How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive.  

Ship air to door takes around 15 days.

Q5: Can I print my logo on the fixture ?

A: Yes, we can print your logo on PCB board and heatsink free of charge without MOQ.

Q6: Do you offer guarantee for the products?

A: We offer 1 year warranty on PCB board and 5 years on driver.

all of our lights use samsung top bin and come with 17 production process

Q7: Can I place order directly?

A: You can click start order, choose color spectrum and quantity, then fill your delivery address and phone number, confirm your order, make payment, we can arrange delivery in 2 working days once received payment.