BIOBASE group, founded in 1999 and been through high and stable development for 15 years, is a leading medical equipment manufacturer with revenue of 100 million (USD), 1200 employees in China and oversea offices, 22.4 acres industry park and 20,000 square meters production base.

The products we manufactured extend to most of the laboratory items and scientific analytical equipment. Our mission is to enable our customers to make the world healthier, cleaner and safer.

BIOBASE group invests in science and technology researches, aims to keep improving product performance and quality, and develops new products to meet wide customer requirements.

We satisfy our customers by offering comprehensive support and service, providing convenience in order and purchasing process, and we are ready to serve more and more BIOBASE global users.

BIOBASE group, being the right choice for distributors and end users all over the world, is becoming one of the most reliable and reputable scientific service supplier, and will open a new page of health career of humanity.

Pre-sale service

• 24hours online to ensure quick response to customers" inquiry or online message;
• Guide customers to choose the best suitable machine model;
• Offer detailed specification and competitive prices;

Contract execution

• Machine production will be arranged strictly according to the contract;
• Machine photos will be sent to you for inspection during production;
• Update latest news after delivery and prepare customs clearance;

After-sale service

• Broken spare parts (except for wear parts) will be sent for free due to quality problems;
• In time response to customers technical problems;
• New products update for customers" reference

FAQ for better communication and cooperation

• Why choose BIOBASE?

We are the leading manufacturer of laboratory equipment in China, with multiple certifications and reputable products. We offer OEM and ODM service to our clients.

• Would BIOBASE send product samples to customer?

We could send product samples to clients, but the sample product and the freight are charged.

• What payment term does BIOBASE accept?

We accept T/T, L/C, Western Union, PayPal and some of other payment methods. Usually, 40% of the total amount would be paid when place order, and the rest would be paid before shipment.

• How long is the lead time?

7-14 preparation days are needed after receiving prepayment. Shipment period varies according the different destination, usually is 20-50 days. If it is urgent, air shipment or express delivery like TNT and DHL will be recommended.

• How long is the validity of BIOBASE’s quotation?

Usually, the validity period of quotation is 30 days, but still depends on the changes of exchange rate and shipping cost.

• Which port in China is the port of shipment?

Qingdao (Shandong) port (special requirement could be discussed)

• How is the package of the product?

The equipment would be wrapped by soft materials to avoid vibration, and would be packaged by wooden or cartoon boxes with water-proof plastic wrapper.

• How is the inspection process before delivery?

Finished products will be inspected by our QC staff firstly, then will be checked by project manager. We also accepted third party inspection that arranged by clients.