1> Q: Are you factory or trade company?

       A: We are a professional lighting factory. Our factory is specially designed to provide customers with product design, production, wholesale and customized services,and located in building C, Daming photoelectric industrial park, Henglan town, Zhongshan city, Guangdong province.

2> Q: Do you offer customized design or OEM service?

      A: Of course, we have an excellent research and development team, who constantly develop new products and provide customized design services according to the needs of customers.In addition, we have a showroom for customers to browse and select products.So, we offer OEM&ODM services. 

3> Q: How about the quality of your products?

       A: Our products are all for export, the main markets are Europe and North America, so we also pay special attention to product quality control, we set up a quality department composed of several people, specially used to check the quality of each production link.They will first check all kinds of raw parts and materials so that qualified products are allowed to be processed, and then check the processed parts so that qualified products are allowed to be assembled on the production line.After the product is assembled, they will conduct a confirmation review on the appearance, function and corresponding safety requirements of the product, and the qualified product will be allowed to be delivered to the customer.

4> Q: What if the product is damaged in transit?

       A: Our products are carefully packed.Design different packing methods according to different products and safety requirements.Basic will use foam, paper card, vacuum membrane inflatable bags, cartons, and so on.If you have special requirements for packing strength, we can do custom packing and pass the drop test.

5> Q: What shipping method do you use?

      A:  It's up to you. Here are the options we offer.

           1>By Express: Such as UPS, DHL, FedEx, TNT, EMS, SF etc.The dispatch time is about 7 days.

           2>By Air: When your goods more than 100 kgs which will be more economical than express.

           3>By Sea: Please tell us your port so that we can tell you the shipping time and cost according to the port.

           4>Agent desinated by client: Please tell us the contact information of your agent and we will contact him/her to arrange shipment.