Q1. Are you a manufacturer or a trading company?
We are a manufacturer, providing OEM & ODM service.
Yes, we are specialized in designing, manufacturing and selling Aroma Humidifer ,LED Light, Blue tooth Speaker，Wireless charger.
Q2. What’s your main market?
Japan, UK, Germany, France, USA and Italy, etc.
Q3. What is the delivery date for a sample?
Usually about 1-3 days for items with general requirements.
Q4. Are your products conforming to our standards?
Yes, our products can pass the testings as you require, e.g.: CE, RoHS, PSE, ETL,FCC,EMC, Qi, etc.
Q5. How do you control the quality?
We control the product quality by IQC, three tests on production lines, and 100% aging testing before packaging.
Q6. What's MOQ?
No MOQ for normal order, OEM MOQ is 1000pcs, Of course, we could accept small trial orders for certain items.
Q7. Can you give us a favorable discount?
Of course, a favorable discount will be offered if the quantity is sizable.
Q8. How do you ship the goods and how long does it take?
We usually ship by DHL, UPS, FEDEX, TNT. It usually takes 4-5days to arrive. By air,by sea are also acceptable.
Q: I want OEM Service, is it ok?
Yes, we are experienced in OEM Service, all Design, Specific, Color, Package can be customized.
Q: Is Free Sample Available?
Sample Fee can be refund as deposit for your first mass order over 5000pcs.
Q: What are your payment terms?
Sample Order: Paypal, Western Union, MoneyGram.
Mass Production: Trade Assurance, L/C, T/T, Western Union, Money Gram etc.
Q: What is your price terms?
Our Price term is based on EXW or FOB Shenzhen
30% Deposit, 70% balance before shipping.
Other terms can be negotiable!
Q:What's the lead time?
Sample :1-3 working days
Bulk Order: 2-3 weeks!
Q: What's the warranty?
One year warranty with genuine quality defect.
How to place a step by step order?
1.Sample approval.
2.Clients send 50% of deposit after receiving our PI.
3.Clients approve the samples and get the testing report if necessary.
4.Arrange the mass production.
5.Arrange shipment.
6.Supplier arranges necessary export and shipping documents and send to clients.
7.Clients issue the balance payment before shipping.
8.Offer the tracking number to clients after sending the goods out.
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